A FEW SIMPLE RULES TO BEAR IN MIND…

Collections:

  • All cakes must be collected on the specified collection date.
  • You have until lunchtime the following day to collect your purchase.
  • Thereafter, collect from Head Office only.

Payments:

  • Please email a Proof of Payment to the Patisserie.
  • Bring a copy of your proof of payment to the store with you.

Returns:

  • No cakes may be returned once they have left the premises.
  • If damaged, return it in its packaging with the proof of payment.

Defrosting:

  • All cakes will be frozen on collection so please plan for defrosting time before serving.
  • Find out more here.

Store selection:

  • Note, your order, payment and collection will all be for the same store.

Orders:

  • Orders placed after 4pm will be processed the next day.
  • Orders placed on the weekend will be processed on the Monday after.
My Account
KZN Pâtisseries
Durban North Pâtisserie
Tel:(031) 563 6061
66 Adelaide Tambo (Kensington) Drive,
Durban North 4051
Morningside Pâtisserie
Tel:(031) 309 1661
136 Problem Mkhize (Cowey) Road,
Berea 4001
Gateway Pâtisserie
Tel: (031) 566 5622
Shop 151, Entrance 7, Upper Level,
1 Palm Boulevard,
Umhlanga Ridge Newtown Centre, Durban
Pavilion Pâtisserie
Tel:(031) 265 0102
Shop 137, Entrance 3, The Pavilion
Shopping Centre, Jack Martens Drive,
Westville 3629
Head Office Details
Telephone:+27 (0) 31 569 6964
Email: customercare@chateaugateaux.co.za
Physical Address: 1 Imvubupark Close.,
Riverhorse Valley Business Estate, Effingham,
Durban 4017
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